Service

Site Reliability Engineering (SRE) Consulting

Reliability is a product feature. I help teams measure it, protect it and automate away the work that gets in the way, drawing on years as a Principal SRE running planet-scale on-premise and cloud environments.

What I help with

  • Define and track SLOs, with the observability needed to make them trustworthy
  • Incident management and post-mortem culture that improves systems instead of assigning blame
  • On-call design that prevents burnout
  • Capacity planning and usage forecasting for infrastructure growth
  • Automation that removes SRE toil: upgrades, migrations and provisioning
  • Chaos and resilience testing practices for production systems

Relevant experience

  • Principal SRE (Consultant) at Virtasant since Feb 2024: planet-scale environments on-premise and on AWS
  • Kept five 9's of availability through a full AWS ECS to EKS migration at Twilio Segment
  • Improved the observability landscape for better SLO tracking of services
  • Built an infrastructure usage-forecasting backend and growth dashboards
  • Mentored engineers through their SRE and DevOps journey; interviewed SRE candidates worldwide
SLOsIncident managementOn-callCapacity planningAutomationChaos engineering
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